aajl Privacy Policy – How Your Personal Data Is Handled

aajl is an online gaming platform operated for players based in the Philippines, accessible at https://aajl.win. This Privacy Policy applies to all personal information collected when you visit our website, register an account, make transactions, or contact our support team. We are committed to handling your data responsibly and in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. By using the aajl platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please do not proceed with registration or continued use of the platform. We may update this policy from time to time, and the most current version will always be available on this page. Any material changes will be communicated to registered players via the email address on file.

When you register an account with aajl, we collect basic identification details including your full name, date of birth, email address, and mobile number. During the identity verification process, we may also request a government-issued ID, proof of address, or other documents required under Philippine anti-money laundering regulations. Transaction data — including deposit amounts, withdrawal requests, payment method details, and transaction history — is recorded for every account. We also collect technical data such as your IP address, device type, browser version, and session activity logs to maintain platform security and detect fraudulent behaviour. If you contact our support team, the content of those communications is stored for quality assurance and dispute resolution purposes. We do not collect sensitive personal information such as biometric data, health records, or political affiliations unless specifically required by law. All data collected is limited to what is necessary for the purposes described in this policy.

Your personal data is used primarily to create and manage your aajl account, process deposits and withdrawals in Philippine pesos (PHP), and verify your identity as required by Philippine regulations. We use your contact details to send account-related notifications such as transaction confirmations, security alerts, and updates to our terms or policies. Technical and behavioural data helps us monitor platform performance, investigate suspicious activity, and improve the overall gaming experience for Filipino players. Where you have given explicit consent, we may send promotional communications about new games, offers, or platform features — you can opt out of these at any time by contacting [email protected]. We may also use aggregated, anonymised data for internal analytics and reporting, but this data cannot be used to identify any individual player. aajl does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. All processing activities are carried out on a lawful basis as defined under the Philippine Data Privacy Act.

aajl does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary and under strict data processing agreements. These partners are required to handle your information in compliance with applicable Philippine data protection laws and are prohibited from using it for any purpose beyond the services they provide to aajl. In cases where we are legally obligated to do so, we may disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies — for example, in connection with anti-money laundering investigations or court orders. If aajl undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified in advance. We will never disclose your personal data to other players or members of the public. Any third-party disclosure is logged and subject to internal review.

All personal data collected by aajl is stored on secure servers using industry-standard encryption protocols to protect against unauthorised access, loss, or disclosure. Access to personal data is restricted to authorised personnel who require it to perform their job functions, and all staff handling player data are trained on data protection obligations. We retain your account information for as long as your account remains active and for a minimum period thereafter as required by Philippine financial regulations and anti-money laundering laws. If you request account closure, your data will be retained for the legally required retention period before being securely deleted or anonymised. Transaction records are kept for a minimum of five years in compliance with Philippine regulatory requirements. We conduct regular security audits and vulnerability assessments to ensure our data protection measures remain effective. In the event of a data breach that affects your personal information, we will notify you and the National Privacy Commission within the timeframes prescribed by Philippine law.

Under the Philippine Data Privacy Act, you have the right to be informed about how your personal data is collected and used, which is the purpose of this policy. You may request access to the personal information we hold about you at any time by contacting us at [email protected], and we will respond within a reasonable period. If any of your personal data is inaccurate or incomplete, you have the right to request correction, and we will update our records promptly upon verification. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also object to the processing of your personal data for direct marketing purposes at any time, and we will honour that request without delay. To exercise any of these rights, please reach out to our support team directly at [email protected].

aajl uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a Filipino player. Essential cookies are required for core functions such as maintaining your login session, remembering your preferences, and securing your account activity. Analytics cookies help us understand how players navigate the platform so we can identify areas for improvement — this data is collected in aggregated form and does not identify you personally. You can manage or disable non-essential cookies through your browser settings at any time, though doing so may affect certain platform features. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on the aajl platform. Any changes to our cookie practices will be reflected in an updated version of this policy. For questions about how cookies are used, please contact [email protected].